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 Post subject: I CAN'T LOG ON AND MY CHARACTERS ARE DISAPPEARING!
 Post Posted: Sun May 27, 2012 9:33 am 
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Forum First Year
Forum First Year

Joined: Sat Mar 10, 2012 7:46 pm
Posts: 19
As it says, I can't log on and my characters are disappearing from the selection screen, I have no idea what to do!

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Riena Nerumosa-Third year Ravenclaw

Evanine Leandra-First year Hufflepuff

On the Internet there is no he or she, we're all its


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 Post subject: Re: I CAN'T LOG ON AND MY CHARACTERS ARE DISAPPEARING!
 Post Posted: Sun May 27, 2012 9:41 am 
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Azkaban Inmate
Azkaban Inmate
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Joined: Tue Aug 10, 2010 3:06 am
Posts: 740
Location: California
Did you check the spelling of your account name?

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 Post subject: Re: I CAN'T LOG ON AND MY CHARACTERS ARE DISAPPEARING!
 Post Posted: Sun May 27, 2012 9:49 am 
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Forum First Year
Forum First Year

Joined: Sat Mar 10, 2012 7:46 pm
Posts: 19
Yes, Also Evanine was there, but Riena disappeared first, and then if booted me when I tried to refresh the menu.

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Characters:

Riena Nerumosa-Third year Ravenclaw

Evanine Leandra-First year Hufflepuff

On the Internet there is no he or she, we're all its


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 Post subject: Re: I CAN'T LOG ON AND MY CHARACTERS ARE DISAPPEARING!
 Post Posted: Sun May 27, 2012 9:52 am 
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Azkaban Inmate
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Joined: Tue Aug 10, 2010 3:06 am
Posts: 740
Location: California
I'm pretty sure it's just a crash.

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 Post subject: Re: I CAN'T LOG ON AND MY CHARACTERS ARE DISAPPEARING!
 Post Posted: Sun May 27, 2012 9:56 am 
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Forum First Year
Forum First Year

Joined: Sat Mar 10, 2012 7:46 pm
Posts: 19
Alright, just freaked me out a moment

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Characters:

Riena Nerumosa-Third year Ravenclaw

Evanine Leandra-First year Hufflepuff

On the Internet there is no he or she, we're all its


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 Post subject: Re: I CAN'T LOG ON AND MY CHARACTERS ARE DISAPPEARING!
 Post Posted: Sun May 27, 2012 11:46 am 
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Azkaban Dementor
Azkaban Dementor
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Joined: Thu Sep 06, 2007 12:00 am
Posts: 4579
Location: Sacramento, CA
Actually looks like a server issue. Not sure what's happening, but I've noticed that the server seems to be filling up it's hard drive. Not even sure where this is happening, but it now has 0 bytes left on the drive. This probably affected a few things. I got last night's backup in case it's needed.

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Liss Crest, Slytherin
Kalara Crest, Hufflepuff
Elizabeth Finley, The Moon


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 Post subject: Re: I CAN'T LOG ON AND MY CHARACTERS ARE DISAPPEARING!
 Post Posted: Sun May 27, 2012 2:08 pm 
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Azkaban Dementor
Azkaban Dementor
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Joined: Thu Sep 06, 2007 12:00 am
Posts: 4579
Location: Sacramento, CA
Ok, mystery solved, I know what was going on. It was user error on my part involving the command to back up the server. The problem has been fixed, but the issue remains that the server was running when it ran out of disk space. For now, I am going to attempt to simply restart the server and see if everything is alright. If you notice anything is broken with your character(s), please let me know immediately.

I'm running another backup now, I will post in the Announcements thread when the server is back up.

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-Calan

Liss Crest, Slytherin
Kalara Crest, Hufflepuff
Elizabeth Finley, The Moon


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 Post subject: Re: I CAN'T LOG ON AND MY CHARACTERS ARE DISAPPEARING!
 Post Posted: Sun May 27, 2012 2:32 pm 
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Azkaban Dementor
Azkaban Dementor
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Joined: Thu Sep 06, 2007 12:00 am
Posts: 4579
Location: Sacramento, CA
The following people, according to the logs, were logged in when the server crashed:

Lily Stargazer
"Am�lie Le’Rouche"
Omaanra whitefire
Holly Fox

Those people may experience issues with their character files or database. There's no way I can tell for sure if anything was affected until you attempt to log in with those characters.

Omaanra whitefire was experiencing a malfunction causing the server to boot the character. This was due to the drive space issue. The character may continue to be booted even though the issue is corrected. If this is the case, contact me and I will attempt to fix it.

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-Calan

Liss Crest, Slytherin
Kalara Crest, Hufflepuff
Elizabeth Finley, The Moon


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 Post subject: Re: I CAN'T LOG ON AND MY CHARACTERS ARE DISAPPEARING!
 Post Posted: Sun May 27, 2012 3:40 pm 
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Forum First Year
Forum First Year

Joined: Sat Mar 10, 2012 7:46 pm
Posts: 19
*cries* Riena and Evanine are still gone...

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Characters:

Riena Nerumosa-Third year Ravenclaw

Evanine Leandra-First year Hufflepuff

On the Internet there is no he or she, we're all its


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 Post subject: Re: I CAN'T LOG ON AND MY CHARACTERS ARE DISAPPEARING!
 Post Posted: Sun May 27, 2012 4:31 pm 
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Forum First Year
Forum First Year

Joined: Sat Mar 10, 2012 7:46 pm
Posts: 19
This has been fixed, Thankies Kalen

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Characters:

Riena Nerumosa-Third year Ravenclaw

Evanine Leandra-First year Hufflepuff

On the Internet there is no he or she, we're all its


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 Post subject: Re: I CAN'T LOG ON AND MY CHARACTERS ARE DISAPPEARING!
 Post Posted: Sun May 27, 2012 8:36 pm 
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Forum Fifth Year
Forum Fifth Year
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Joined: Sun Nov 06, 2011 7:20 pm
Posts: 150
Wow, I almost logged on when some of those characters were on earlier today.


Good thing I didn't...... 0_o

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Gretta Wycosa - 1st year Ravenclaw


"There are three things I have learned never to discuss with people: religion, politics, and the Great Pumpkin." - Linus van Pelt.

"We wouldn't want to corrupt the Romans!" - Peeves to Emily-Jade Hodgkins.


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